Refund Policy

At HyperTek Gadgets, your satisfaction is our priority. If your purchase doesn’t meet your expectations, please review our return and refund policy below.

Company Information

TURBOTECH NOVEL INNOVATIONS LTD
Address: HOUSE 4 331, ROAD GOWON ESTATE, EGBEDA, LAGOS STATE, NIGERIA
Registration Number: 8139752

1. Return Eligibility

  • Return requests must be submitted within 30 days of receiving your order.
  • Items must be unused, undamaged, and in their original packaging.
  • Clearance and sale items are not eligible for returns.

2. Refund Process

  • Refunds are processed once the returned item is received and inspected.
  • Approved refunds will be issued within 5–10 business days.
  • Refunds will be credited back to the original payment method.

3. Damaged or Incorrect Items

  • If you receive a defective or incorrect product, email info@hypertekgadgets.com with photos of the item.
  • We will provide a replacement or full refund at no extra cost.

4. Return Shipping

  • Customers are responsible for return shipping fees unless the item is defective.
  • We recommend using a trackable shipping service, as we are not liable for lost returns.

5. Exchanges

  • We do not offer direct exchanges. If you need a different item, return your order and place a new one.

For any return or refund inquiries, contact us at info@hypertekgadgets.com.

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